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Security experts

We have a dedicated team of security experts monitoring threats and regularly testing all our services to ensure that they remain safe and secure.

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Lockouts and timeouts

If someone tries to guess your La Trobe Direct password, your account will be temporarily locked after a number of unsuccessful attempts. If you stop using La Trobe Direct and haven’t logged out, we will log you out.

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Activity log

You can view all of your La Trobe Direct activity by going to the Activity tab after you have logged in.

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Extra verification

In the event that you wish to change your account details validation codes are sent to your mobile and must be entered to confirm that you have requested the change prior to key information being changed in La Trobe Direct.

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Encryption

All data sent and received from your computer to La Trobe Direct is encrypted using the latest technology to ensure confidentiality and that your data is protected.

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Independent audits

We also work closely with independent consultants to verify the security of our systems including reviews of the system architecture, firewall configurations, network device security and web application security.