Our four values are a fundamental part of who we are: they reflect the principles by which we conduct ourselves, shaping what we do and how we do it and why you should consider dealing with us at La Trobe Financial. They are also real and reflect our ethos and our intended legacy.

• SECURITY: Since 1952 we have successfully managed over 10 billion of institutional and retail investor mandates, in stable residential and commercial mortgage assets, giving you peace of mind about our performance. Read AFR article: A 'safe as houses' manager
  
  
• EXPERIENCE: Over many different business and economic cycles we have specialised in lending and investment asset management for borrower and investor clients alike. With over 60 years of unbroken experience we combine technical excellence with our specialist “know-how” to satisfy your investment or borrowing needs.
  
  
• SOLUTION FOCUS: Our aim is to satisfy through our “clients come first” focus, with responsive and innovative services 8:30am – 5:30pm Monday to Friday across our entire business. You won’t speak to a machine and you will always have access to our decision makers.
  
  
• TRUST: We act as one integrated team ready to serve you. We operate with integrity, respect and honesty. We put intense effort into our work and actively look for ways to deliver you the best results, by investing in local people and jobs, and our community programs. We are committed to continuing our good name and maintaining your trust; we are recognised for our outstanding customer service.
  
  

These values guide us as we continue to build La Trobe Financial into a force in the marketplace. They are embedded into the operations of our business as well as our underlying culture, and are part of the people we hire and retain to serve you.