"Others Before Self" approach
Our ability to produce solid growth in the current competitive climate reflects the hard work and professionalism of our staff. Our staff are committed and enthusiastic professionals who take pride in the service they offer customers. Our ongoing strategic vision is to be a successful creator and protector of wealth for our investing or borrowing clients. In summary we achieve this through:
- Recruiting and retaining above average, highly skilled employees;
- Continually developing and mentoring employees, fostering long term internal career paths; and
- Maximising communication and teamwork between business units and Divisions.
Our philosophy "Others Before Self" is a fundamental part of who we are and reflects the principles by which we conduct ourselves shaping what we do and how we do it. This philosophy has instilled a strong corporate culture that has been the foundation of all employee training and appraisal for over 65 years.
Our philosophy and values guide us forward as we continue to build La Trobe Financial in the marketplace. They are embedded into the operations of our business as well as our underlying culture, and are part of the people hired and retained to serve you.
Trusted and experienced management team
Since 1952, we have successfully managed over $22.76 billion of institutional and retail investor mandates, in stable residential and commercial mortgage assets. Key to La Trobe Financial’s consistent performance is its sound operations, its experienced leadership team and strong management of risk and compliance, systematic governance and stable financial profile.
Excellence in service
Our aim is to satisfy our clients through a deep understanding of their needs, their businesses and their industries and by providing excellent, responsive and innovative products. You won’t speak to a machine at La Trobe Financial and you will always have direct access to our decision makers.
Commitment to our company’s success
We put intense effort into our work and actively look for ways to deliver the best results for our clients. With over 65 years’ experience, we combine accountability to customers with specialist “know-how”. We stick to what we do best and do not try to be “all things to all people”. We are clearly focused to deliver with distinction.
Others before self
We embrace our responsibility to give back to our communities through pro bono and community service work and we are committed to a diverse workforce that is inclusive and welcoming.